driving you crazy?
Your customers expect you to be easy to work with. When it takes too long to download a report or make an online purchase, they get frustrated. You need to fix the problem, and you need to do it fast.Get Your Free Database Evaluation Today
We are 24/7 Database Nerds, Here to Save the Day
This comprehensive evaluation identifies issues that impede your database performance to determine what needs to be fixed and how to future-proof your systems.
This is your database insurance policy. We provide full protection database administration coverage with remote support for Microsoft SQL, Sybase SAP/ASE, Sybase IQ, and MySQL.
From performance and tuning to developing business intelligence solutions, our expert DBAs analyze, recommend and implement solutions to solve your most complex database needs.
Don’t Be the Next Company We’re Talking About on the News
FOX 13 speaks with our founder and best-selling author, Jeff Garbus, about the data breach at Equifax. With over 20 years in database consulting and management and more than 17 books written on the subject, Jeff and his team are trusted industry experts.
Saves Big Bucks
When 3,000 customer service representatives wait 30 minutes to download their schedules every day, there is a big problem. For this retail company, not only did man hours and frustration levels rise, but costs to the company significantly increased, affecting nearly every department along the way.
When it simply got to be too much, they called us! After analyzing their databases, we created solutions that reduced their download time to under two minutes. This saved 28 minutes each day for every customer service representative in the organization, totaling more than 1,500 hours in additional available resources. At $30 an hour per rep, this change in their database system saved the company an average of $45,000 a day! Now that’s the power of a well-optimized database system.
Our Proprietary Flight Software
It’s no secret that the hundreds or thousands of email alerts generated by your database each day get ignored until your customers begin calling to complain. We knew there had to be a better way. After more than four years of research and development, we built Flight, the world’s first IT support software for remote database management.
This proprietary software automates the traditional alert response, notifying you only when there’s a problem that needs to be fixed. With Flight, you can rest easy knowing your systems are working and your customers and employees aren’t having problems accessing the information they need when they need it.Discover the Flight Difference
Soaring Eagle Consulting’s Recent Posts
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If you have been keeping up with our series on e-commerce for Cyber Monday and Black Friday, you are almost ready to face the most challenging days of the year for apps and websites. Almost? Yes, there is still one key element missing: 24/7 support. If you want to stand out and become a customer-centric […]
Reports state that a stunningly 75% of shopping carts are abandoned without further explanation. What makes a customer leave an online store after filling a shopping cart? In this article, we will discuss the most common reasons why customers leave without completing a purchase and how to improve their experience to close more sales. No […]