Problems New client had used several MSPs in the past with poor results Client tested us including test night and weekend calls Needed special SLAs and Alerting We made Mistakes! Solutions Our IP – Flight Software, made our MSP offering much more Appealing On Call Team – While we typically have a 30 minute SLA, […]
The bald eagle is actually a sea eagle (Haliaeetus species) that commonly occurs inland along rivers and large lakes. The adult male is about 90 cm (36 inches) long and has a wingspan of 2 metres (6.6 feet). Females, which grow somewhat larger than males, may reach 108 cm (43 inches) in length and have a wingspan of […]
Ask these questions first! Guarantee You Are Still Getting High Tier Service What Have You Done For Me Lately? What Will You Do Tomorrow? Always the most important questions when discussing continuing with any vendor Make sure there is a clear accounting of where the time has been spent and set goals for future expectations […]
Bald and Golden Eagle Protection Act The bald eagle is protected by the Bald and Golden Eagle Protection Act even though it has been delisted under the Endangered Species Act. This law, originally passed in 1940, provides for the protection of the bald eagle and the golden eagle (as amended in 1962) by prohibiting the […]
Preventative Maintenance Ensure your DR, Performance, and Data Integrity Failure to backup properly will negatively affect: Recovery Point Objectives (RPO) Recovery Time Objectives (RTO) Could prevent the ability to recover at all! Maintenance Why perform Index Maintenance? Balancing indexes improves seek and update time. Unbalanced indexes, especially when updating, can cause locking, deadlocking, and IO […]
Common Concerns PCI Compliance – Constant Audit and P.I. issues Transactions measured in microseconds – Application speed is critical to core functionality and profitability 3rd Party Software – Numerous apps that you have minimal control over Case Study Financial Services Firm With over $1 Trillion in Assets A query *MUST RUN* weekly took over 48 […]
